I’ve spent the past two weeks working on integrations between Bungee Connect and various On Demand CRM suites. At the time of this blog post, I am making available three reference applications. These small and simple applications perform the basic functionality of authentication, reading data, and writing data. The code is well commented and straightforward, providing an excellent foundation for one to base their own code on. In a nutshell, I’ve performed the task of identifying the intricacies of each service and how they apply in Bungee Connect. You can access any of these applications by logging on to Bungee Connect and selecting them from the Open Example Code tree on the Design tab.
In this example, I’ll be discussing some of the basics of the Bungee Connect reference app for Oracle/Siebel CM On Demand.
The Oracle/Siebel Reference Application requires an Oracle CRM On Demand account. There are trial accounts available for those interested and without their own account. The three pieces of information you will need are:
- CompanyName/Email Address
CompanyName/Email address is a composite the two items and will look like this: “CompanyNameemail@example.com” when combined properly. The Pod is a three character combination that can be found in your Oracle CRM On Demand url after “secure-ausomx” and before “.crmondemand.com.”
In order to use the Oracle CRM On Demand web services, you must first enable access to do so by contacting Oracle CRM on Demand support. Once you have your authentication information and have enabled web services via support, you are ready to simulate the form and log in. The status message at the very bottom of the form will indicate a successful login.
You should see a list of contacts from your Oracle CRM On Demand account in the listbox in the center of the form.
You can also add contacts using the controls at the bottom of the form.
This screenshot shows the entire code for the adding a contact to Oracle CRM On Demand. The code is well commented, but you can see that it is only a matter of creating the new contact object, adding it to the collection of objects to be added, and making the call to the service.